Privacy Policy

Lega Metal | www.legametal.com

Effective Date: 10/10/2026

1. Introduction

Welcome to Lega Metal ("we", "us", "our"). Lega Metal is operated by [ZIngla shopping pvt ltd, a company incorporated in India, with its registered office at Office No-5/6, Bhati Complex, Sector-101, Salarpur, Noida, Uttar Pradesh 201304, India.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit or make a purchase on www.legametal.com (the "Website"). By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

a) Information you provide to us

  • Name
  • Email address
  • Phone number (required for order confirmation and delivery)
  • Shipping address and billing address
  • Order details and purchase history
  • Messages you send to us through WhatsApp or the contact option on the Website

b) Information collected automatically

  • IP address, browser type, device type and operating system
  • Pages visited, time spent, referring website and general usage data
  • Cookies and similar technologies (see Section 6)

c) Payment information

We do not store your card, UPI, wallet or bank details. Online payments are processed securely by our payment gateway partner, Paytm. Your payment information is handled directly by the gateway under its own privacy policy and security standards. For Cash on Delivery (COD) orders, no payment details are collected online.

3. How We Use Your Information

We use your information to:

  • Process, confirm, ship and deliver your orders
  • Send order updates, invoices and delivery notifications
  • Respond to your queries and provide customer support, including via WhatsApp
  • Manage your account and saved addresses
  • Improve our Website, products and services
  • Run advertising and marketing campaigns, including showing relevant ads
  • Prevent fraud and ensure the security of the Website
  • Comply with legal, tax and regulatory obligations

4. Sharing of Information

We do not sell your personal information. We share it only as needed with:

  • Payment gateway: Paytm, to process online payments.
  • Courier and logistics partners: Delhivery, Ekart and Blue Dart, to deliver your orders. They receive your name, phone number and shipping address.
  • Analytics and advertising providers: Google Analytics, Google Ads and Meta (Facebook/Instagram) tools, to understand Website usage and measure and optimise advertising.
  • Communication services: WhatsApp, to respond to your queries.
  • Legal and government authorities: when required by law, court order or to protect our rights, property or safety.
  • Business transfers: in case of a merger, acquisition or sale of assets, your information may be transferred to the successor entity.

All third parties are expected to handle your data securely and only for the purposes for which it is shared.

5. Third-Party Tools and Services

Our Website uses Google Analytics, Google Ads and Meta Pixel. These services may collect information about your browsing behaviour using cookies and similar technologies. Their use of your data is governed by their own privacy policies:

You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, and manage ad preferences through your Google and Meta account settings.

6. Cookies

Cookies are small text files stored on your device. We use them to:

  • Keep the Website working properly (cart, login, checkout)
  • Remember your preferences
  • Analyse traffic and usage
  • Show relevant advertisements and measure their performance

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the Website, such as the shopping cart and checkout.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet legal, accounting and tax requirements. Order and invoice records are retained for the period required by applicable Indian law. When data is no longer needed, we delete or anonymise it.

8. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration, including secure (HTTPS) connections and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Withdraw your consent to processing at any time
  • Opt out of marketing communications
  • Raise a grievance regarding the handling of your data

To exercise these rights, contact us using the details in Section 13.

10. International Users

Our Website is available to customers in India and internationally. If you access the Website from outside India, please note that your information may be transferred to, stored and processed in India and in other countries where our service providers operate. By using the Website, you consent to such transfer. International customers may also have additional rights under the laws of their own country, which we will honour to the extent applicable.

11. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of the Website after changes means you accept the updated policy.

13. Contact Us and Grievance Redressal

For any questions, requests or complaints regarding this Privacy Policy or your personal data, please contact:

Lega Metal
Zingla Shopping Private Limited
Office No-5/6, Bhati Complex, Sector-101, Salarpur, Noida, Uttar Pradesh 201304, India
Email: zinglashoppingpvtltd@gmail.com
Phone: 7669920053

We will acknowledge your complaint and aim to resolve it within a reasonable time, in accordance with applicable law.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any dispute arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts at Noida, Uttar Pradesh.